Last Modified: January 6, 2016
Use of the Subscription Service by Delmarva Home Relief and our Customers
The Delmarva Home Relief Subscription Service
Our online Subscription Service allows any company that uses it (our customers and Delmarva Home Relief itself) to build web pages on third party servers where visitors can learn more about the company, download content, and provide their contact information and other demographic information. This information, which is stored and managed on our third party service providers' servers, is then used so that the visitors can be contacted about their interest in the company's goods or services and interact with the company. Delmarva Home Relief provides the Subscription Service to our customers for their own housing, foreclosure, and mortgage research, and we use it on our Websites for our own marketing and lead generation.
Use by Delmarva Home Relief
Information We Collect
When You Visit our Websites
You are free to explore the Websites without providing any information about yourself. When you visit the Websites or register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
Personal Information We Collect
"Personal Information" refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions that is free, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Navigational Information We Collect
"Navigation Information" refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
How We Use Information We Collect?
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
Use of Navigational Information
We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Delmarva Home Relief.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
Social Media Features
We offer publicly accessible blogs. Please keep in mind that if you directly disclose any information through our blogs, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Opting Out and Unsubscribing" below.
We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Delmarva Home Relief Subscription Service or Websites you visit. Delmarva Home Relief keeps track of the Websites and pages you visit within Delmarva Home Relief, in order to determine what portion of the Delmarva Home Relief Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the Delmarva Home Relief Website and Subscription Service to customers whose behavior indicates that they are interested in a particular subject area.
Delmarva Home Relief has implemented Google Analytic's Advertising Features, which enables data collection for Display and Search Re-marketing.
Delmarva Home Relief and third-party vendors use first-party cookies (such as the Google Analytic's cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.
Visitors can opt-out of the Google Analytic's Advertising Features Delmarva Home Relief uses, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out). You can opt-out of Google Analytic's Advertising Features by using the available opt-outs tool from Google.
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personally identifying information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Delmarva Home Relief for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the Delmarva Home Relief Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Opting Out and Unsubscribing
Reviewing, Correcting and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by Delmarva Home Relief or third parties
To exercise any of these rights, please contact us at [email protected] or by mail to Delmarva Home Relief, 700 East Main Street, Suite 101, Salisbury, MD 21804, Attn: Privacy. We will promptly change, correct, or delete your information and notify you of the action we have taken.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email us at [email protected], or by mail to Delmarva Home Relief, 700 East Main Street, Suite 101, Salisbury, MD 21804, Attn: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.