DELMARVA HOME RELIEF - PRIVACY POLICY

Last Modified: January 6, 2016

We at Delmarva Home Relief (Delmarva Home Relief, LLC and our affiliates) are committed to protecting your privacy. This Privacy Policy applies to both our websites (Websites), including www.delmarvahomerelief.com and our Subscription Service (the Subscription Service). 

This Privacy Policy governs our data collection, processing and usage practices. By using the Websites or the Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service. 

We periodically update this Privacy Policy. If you subscribe to the Subscription Service, then you will receive notice when this Privacy Policy is modified. The notice will be delivered through the Blog Update Email Notifications that you'll receive notifying you of our latest blogs posted on our websites. We encourage you to review this Privacy Policy periodically.
 

Important Information about our Privacy Policy

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes we will notify you by posting the revised Privacy Policy on our Websites and, if you subscribe to our Subscription Service, providing notice through our Blog Update Email Notifications or direct email notifications that you'll receive notifying you of our privacy changes on our website. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the Websites, the Subscription Service, and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.
 

Contacting Us about our Privacy Policy

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at information@delmarvahomerelief.com or by mail to Delmarva Home Relief, 700 East Main Street, Suite 101, Salisbury, MD 21804, Attn: Privacy.
 

Use of the Subscription Service by Delmarva Home Relief and our Customers

The Delmarva Home Relief Subscription Service

Our online Subscription Service allows any company that uses it (our customers and Delmarva Home Relief itself) to build web pages on third party servers where visitors can learn more about the company, download content, and provide their contact information and other demographic information. This information, which is stored and managed on our third party service providers' servers, is then used so that the visitors can be contacted about their interest in the company's goods or services and interact with the company. Delmarva Home Relief provides the Subscription Service to our customers for their own housing, foreclosure, and mortgage research, and we use it on our Websites for our own marketing and lead generation. 
 

Use by Delmarva Home Relief

We use our own Subscription Service to build web pages that people can visit to learn more about Delmarva Home Relief. Information that we collect and manage using the Subscription Service for our own marketing belongs to us and is used, disclosed and protected according to this Privacy Policy. 
 

Information We Collect

When You Visit our Websites

You are free to explore the Websites without providing any information about yourself. When you visit the Websites or register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
 

Personal Information We Collect

"Personal Information" refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions that is free, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
 

Navigational Information We Collect

"Navigation Information" refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
 

How We Use Information We Collect?

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.
 

We Never Sell Personal Information

We will never sell your Personal Information to any third party.
 

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Websites and to improve the Subscription Service; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and (d) provide other companies with statistical information about our users -- but this information will not be used to identify any individual user. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted members to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
 

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Delmarva Home Relief.
 

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
 

Service Providers

We employ other companies and people to provide services to visitors to our Websites, our customers, and users of the Subscription Service and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, developing customer relationship management software, providing marketing assistance, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy policy and customer data handling policies.
 

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
 

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, their practices, or their services. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
 

Public Forums

We offer publicly accessible blogs. Please keep in mind that if you directly disclose any information through our blogs, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Opting Out and Unsubscribing" below.
 

Navigational Information

Cookies

We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
 
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Delmarva Home Relief Subscription Service or Websites you visit. Delmarva Home Relief keeps track of the Websites and pages you visit within Delmarva Home Relief, in order to determine what portion of the Delmarva Home Relief Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the Delmarva Home Relief Website and Subscription Service to customers whose behavior indicates that they are interested in a particular subject area.
 

Google Advertising

Delmarva Home Relief has implemented Google Analytic's Advertising Features, which enables data collection for Display and Search Re-marketing.
 
Delmarva Home Relief and third-party vendors use first-party cookies (such as the Google Analytic's cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.
 
Visitors can opt-out of the Google Analytic's Advertising Features Delmarva Home Relief uses, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out). You can opt-out of Google Analytic's Advertising Features by using the  available opt-outs tool from Google.

 

Log Files

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personally identifying information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Delmarva Home Relief for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the Delmarva Home Relief Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
 

Opting Out and Unsubscribing

Reviewing, Correcting and Removing Your Personal Information

If you provide us with your Personal Information, you have the following rights with respect to that information:
 
  • To review the user information that you have supplied to us 
  •  To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you 
  • To request that your user information be removed from any solicitation list that we use 
  •  To request that your user information be deleted from our records
  • To opt out of being solicited by Delmarva Home Relief or third parties 
To exercise any of these rights, please contact us at information@delmarvahomerelief.com or by mail to Delmarva Home Relief, 700 East Main Street, Suite 101, Salisbury, MD 21804, Attn: Privacy. We will promptly change, correct, or delete your information and notify you of the action we have taken.
 

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email us at information@delmarvahomerelief.com, or by mail to Delmarva Home Relief, 700 East Main Street, Suite 101, Salisbury, MD 21804, Attn: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.